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Our people

Our people live and breathe customer service. They’re ready to help like no others in the storage business.

Knowledgeable, enthusiastic, committed

All our staff are highly knowledgeable about everything to do with self-storage – from storage units and storage facilities to safety and security. That’s because we invest time and effort in training and developing our employees, making sure our customers have truly positive experiences.

Professional and sensitive approach

We know that using storage often comes at times of change or stress in people’s lives. Our staff are sensitive to this with their calm, friendly approach. They understand every customer’s situation is unique.

Do you want to work for Shurgard?

Find out more about our great opportunities

Customer feedback

‘Vom ersten telefonischen Kontakt über die Besichtigung des Raumes bis zur Einlagerung kann ich nur sagen, absolut klasse. Die Mitarbeiter sind total freundlich und zuvorkommend, die Räume in Friedrichshain sind sauber und gepflegt-kann ich wirklich weiterempfehlen!!!’
---Customer at Shurgard Berlin Friedrichshain

‘Hervorragender Service. Alles vollkommen unkompliziert und die Transportmöglichkeiten in den angemieteten Raum und die Sicherheit vor Ort mit der Überwachung sind perfekt. Das Personal sehr höflich und hat alles sehr gut erklärt und sich für Fragen Zeit genommen.’
---Customer at Shurgard Hamburg Wandsbek

Read all customer reviews

Employee feedback

‘At Shurgard I meet different people who are in every stages of life, often they are in stressful situations and not knowing much about storage. I really like that I can help them feel at ease having their storage problem solved.’
---Manager at Shurgard Bonn

‘I enjoy helping people. My job at Shurgard allows me to meet many people and help make their life easier.’
---Manager at Shurgard Mönchengladbach Neuwerk

* Promotion conditions.
Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
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