Self-storage FAQs

Storage units

Different unit sizes and types, choose and rent a unit

Access

How to access your storage unit and when you can access your unit

Self-storage prices

How Shurgard quotes self-storage prices, what are included and other costs

Security

Security measures at Shurgard, what to do when you lose your PIN code or key

Reservation

Reserving a storage unit at Shurgard, how to modify or cancel reservation

Contract and payment

Rental period, signing contract, cancelling contract and how to pay your rent

Insurance

How to insure your stored goods and how insurance protects you

Changing units

How to change your storage unit size, access feature or location

Moving out

What you need to do before and when moving out

Packing materials

Moving boxes and packing supplies at Shurgard

Business storage

Renting storage at Shurgard as a business

Vehicle storage

Options for storing motorbike, car and other vehicles in specialised storage units